Shipping Policy
Shipping Policy
At Kabress Store, we aim to deliver your orders in a timely and efficient manner. Please review the following information to better understand our shipping process.
Processing Time & Shipping Costs
Shipping costs vary based on your destination. To calculate exact shipping charges, add items to your cart, proceed to checkout, and enter your shipping address. The total shipping cost will be displayed before you finalize your order.
- Processing Time: Orders are processed within 3-5 business days during regular seasons. Processing may take longer during holidays or peak seasons.
- Shipping Days: Monday through Friday (Eastern Standard Time), excluding holidays such as New Year’s Day, Memorial Day, Independence Day, and others observed by the Post Office.
Flat Rate Shipping
Kabress Store offers a flat shipping rate, regardless of the number of items ordered:
- Standard Shipping: $5.99
- Estimated Delivery Time: 7-15 business days (in regular seasons), or longer during holidays.
Estimated Shipping Times by Location
| Location | Estimated Shipping Time |
|---|---|
| United States | 7-15 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Mexico, Central America, South America | 15-30 business days |
| Asia | 10-30 business days |
| Rest of the world | 10-30 business days |
Please note that delivery times may vary based on location and unforeseen delays.
Late Deliveries
We work with our shipping partners to deliver your package on time, but delays can happen due to:
- Incorrect or incomplete address information
- Severe weather conditions
- Customs procedures for international orders
Kabress Store is not responsible for delays caused by such unforeseen or uncontrollable events.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking link. Please allow 2-4 days for the carrier to scan your package into their system. If tracking information is unavailable, it may mean the carrier has not yet processed your package. Please check back later.
Frequently Asked Questions
Why did I receive only one item from my multi-item order?
If you ordered multiple items, they may be shipped separately to ensure faster delivery. Each item will arrive on its own schedule.
Why haven’t I received an order confirmation?
If you didn’t receive order confirmation emails, there’s a chance you entered the wrong email address. Contact us at [email protected], and we’ll help you fix it.
How do I contact customer support?
For any questions not answered here, email us at [email protected]. We offer 24/7 support and will respond within 1 business day.
What if I sent an email but received no response?
Ensure you sent your email to [email protected]. If there’s still no reply, we promise to respond within 1 business day.
Can I have my order delivered to multiple addresses?
We do not offer multiple address delivery for a single order. To ship to different addresses, place separate orders.
Do you ship to PO Boxes or Military APO/FPO addresses?
Yes, we ship to PO Boxes and Military APO/FPO addresses. Orders shipped to APO addresses may take up to 45 additional days and tracking updates stop once they enter the military mail system for security reasons.
For any other questions or concerns, please email us at [email protected].